Inventory is the KEY to retail Success

Give customers what they want, when they want, where they want. Shoppers Expectations are HIGHER than ever going into 2023 Rising costs and Inflation 2022 has been a struggle for many, if not all businesses. We’ve seen sharper than expected slowdown of economic activity around the world with inflation higher than seen in past decades….

Order Management orchestrates complex multichannel customer journeys

The shift to online shopping fueled by the pandemic created a high demand from customers for omnichannel fulfillment and experiences, allowing retail stores to serve a critical role in the shopper journey. Retailers had to pivot their strategies and roadmaps to focus on delivering to those needs and expectations or risk falling behind.   Despite overall…

Rich Lyons of Lyons Consulting Group/Capgemini Joins Fēnom Digital Board of Advisors

Fēnom Digital, a leading global Salesforce Commerce Cloud Digital Agency, announced today that Rich Lyons, previously of Lyons Consulting Group/Capgemini, has been appointed to the Fēnom Digital Board of Advisors. As part of Fēnom’s Board of Advisors, Rich will bring his 30+ years of digital agency experience to help guide the rapid growth and capabilities…

Fēnom Digital Appoints Mark Bartlett as Chief Experience Officer

Fēnom Digital, a leading global Salesforce Commerce Cloud Digital Agency, announced today that Mark Bartlett has been appointed Chief Experience Officer. Mark has been a leading practitioner of eCommerce and digital transformation for more than 25 years. Throughout his career, Mark has relied upon his deep understanding of customer journeys to pioneer what has come…