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IT Manager


We are looking for an IT Manager to join our Team at Fenom Digital. This role oversees the general operations of the IT department to include, but may not be limited to, network management, help desk support services, and communications.


  • Troubleshoot problems and failures in information systems and formulate effective repair strategies
  • Collect necessary specifications for each department and make sure their requirements are met
  • Monitor information system performance regularly to ensure availability and avoid unplanned outages and downtime
  • Develop, document, and maintain company databases to ensure stability and availability
  • Develop strategies for use in implementing software and hardware systems in the organization
  • Recommend and implement new technology solutions to improve productivity
  • Supervise digital security and ensure all anti-viruses, firewalls, and other security protocols are regularly updated


  • 8 years of IT Support with 3+ years of management/lead experience
  • Office 365 Administration/Desktop Support experience
  • Compliance/Audit experience
  • The ability to work within a fast-paced environment and be adaptable to change.
  • The proven ability to be a team player with a collaborative orientation and the ability to effectively interact with, and influence, internal and external stakeholders.
  • The capability to interface with multiple levels of the organization and to serve as an influence leader and a team player.
  • The ability to express complex technical concepts effectively, both verbally and in writing.