Toward Excellence

Implementation

It’s time to harness the power of a more complete customer engagement platform. Fēnom Digital collaborates with clients to create compelling experiences that connect shoppers seamlessly, from acquire to purchase to service.

Our proven, rigorous DRIVE methodology was designed to deliver this quality consistently, with successful partnership in mind.

DiscoveR

Requirements gathered, including all aspects of the user interface, architecture, and future roadmap.

Implement

Industry best practices applied to functional and technical requirements, to build a scalable platform for the future.

Validate

Continuous iterative testing cycles begin: System Integrations, User Acceptance, and End to End to ensure a truly complete product.

Enhance

Production site deployed with a seamless cutover plan, supported by functionality testing and E2E validation.

With deep experience and 100% Salesforce certified developers and architects, our teams apply best practices for both quality and efficiency in mobile-first and user-first site design, merchandising, and technical architecture. And we continuously improve the products we create.

Simply put, Fēnom Digital does Salesforce right.

Managed Services

Leverage our industry experts to continue growing and enhancing your eCommerce platform. We get it done through continuous iteration and rapid development, executed by our Salesforce Support certified team. Here’s how Fēnom keeps the needle moving:

Rigorous Coordination

Outstanding agile project management, backlog management & roadmap planning.

Superior Development

Experienced and iterative development, build enhancements and frequent automated testing.

Relentless Support

White glove service and support for all projects, release management and 24/7 client support.

Strategy

Let’s merge how your business works with how your customers want to engage. Our holistic perspective of your industry, with our analytical approach to customer experience, leads to results-driven traffic and measurably improved metrics. Count on our expertise in both commerce strategy and user-first creative development to enhance your Salesforce solution:

Build commerce experiences quickly.

Unify products, pricing, and catalogs.

Apply the right UX/UI from day one.

Help shoppers find what they want.

Launch campaigns faster.

Harness powerful AI to optimize engagement.

Personalize merchandising.

Boost organic traffic and conversions.

Featured insights

Fēnom Digital, a leading global Salesforce Commerce Cloud Digital Agency, announced
Fēnom Digital, a leading global Salesforce Commerce Cloud Digital Agency, announced
We can’t go halfway through June without another Fēnom employee spotlight!