With deep commerce experience and 100% certified Salesforce Commerce Cloud developers and architects, our teams apply best practices for both quality and efficiency in mobile-first and user-first site design, merchandising, and technical architecture. We continuously improve the products we create.
Fēnom Digital delivers the breadth and depth of expertise that is fully dedicated to Salesforce Commerce Cloud with the velocity and drive to achieve your performance outcomes. We achieve results with a planned and proactive approach to managing and maintaining your Salesforce implementation.
We use industry best practices to design, develop, and implement Salesforce Commerce Cloud solutions for premier brands to drive business success and scale for the future. By delivering personalized customer experiences for B2C or B2B brands across various channels, we create seamless eCommerce experiences that inspire and convert today’s connected shoppers.
Through rigorous coordination, superior development, and relentless 24/7 client support, we know how to grow and enhance your eCommerce platform. Before, during, and after implementation, our Salesforce Support certified team helps keep the needle moving with our 360° monitoring toolset.
After an on-site or virtual kick off, we’ll utilize our proprietary DRIVE Matrix to facilitate prescribed Discovery Sessions to capture key requirements and align on outcomes.
Our DRIVE Matrix allows us to leverage the UX/UI designs and the data captured during Discover, to Refine the solution using our Trade and Sustainable Development Platform (TSD) and Functional Specification Document (FSD).
The team will begin the agile and iterative development sprints, including established rituals of sprint planning, backlog grooming, unit testing, demos, and retrospectives.
During User Acceptance Testing (UAT) and end-to-end systems validation, we will deploy the approved release via a rigorous checklist and a seamless cutover plan to ensure success.
With an eye towards the future, our teams will work together, leveraging data gathered throughout the project, to align on a roadmap to optimize the next iteration of the solution.